Refund & Cancellation Policy

The free plan costs nothing and never charges you. You can use it for as long as you like, and you can stop at any time by deleting your account. There is nothing to cancel and nothing to refund.

Bought on the web: open your account page in the app and turn off renewal, or manage the subscription in the billing portal linked there. Cancellation takes effect at the end of the current paid period and you keep Pro access until then.

Bought in the iOS app: cancel in Settings → your Apple ID → Subscriptions, at least 24 hours before the renewal date.

Bought on Android: cancel in Google Play → Subscriptions, before the renewal date.

Cancelling stops future charges. It does not by itself produce a refund for the period already paid.

Pro Monthly. Full refund if you request it within 30 days of the charge.

Pro Annual. Full refund if you request it within 30 days of the charge.

Founding 100. The first-year price of $49 is refundable on the same basis as Pro Annual, within 30 days of the charge. The plan renews automatically at $79 per year, and each renewal has its own refund window running from that renewal charge. Refunding the first year ends founding pricing; it is not restored on a later re-subscription.

If an auto-renewal took you by surprise, contact us within 30 days of the renewal charge. Where the plan renewed and you had not used Pro during the new period, we will normally refund the renewal in full and cancel the subscription.

Web purchases are handled by our online reseller and Merchant of Record, Paddle.com. Request a refund at paddle.net, or email frayerathletics@gmail.com from the address on your account, with the date and amount of the charge. We acknowledge requests within a few business days, and approved refunds go back to the original payment method — your bank typically posts them within five to ten business days.

App Store and Google Play purchases: we cannot refund these. Request them through Apple (reportaproblem.apple.com) or through Google Play, which decide under their own policies. Write to frayerathletics@gmail.com if you need help with the request.

We may decline a refund where the request falls outside the windows above, where the account shows substantial use of Pro during the period in question, where a refund for the same plan has already been given, or where we detect fraud, abuse of this policy, or a breach of our Terms. Promotional credits, gifts and lifetime or one-off offers are non-refundable unless the law says otherwise.

Please contact us before disputing a charge with your bank — a refund is almost always faster. Filing a chargeback may result in immediate suspension of Pro access while the dispute is investigated, and we may decline future subscriptions on that account.

Nothing in this policy limits any mandatory refund or cancellation right you have under consumer law where you live, including statutory cooling-off rights in the EU, the UK and certain other jurisdictions. Where those rights are more generous than this policy, they apply.

Patrick Frayer
21416 Coastal Gateway Blvd, Gulf Shores, AL 36542
frayerathletics@gmail.com